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An open book on a Spindle mattress and a large window in the background showing trees with no leaves

About Us

We’re mattress geeks. We love talking about natural latex so give us a call or email us. It’s our job to get you comfortable.

A drawing done by Neal in 2nd grader showing a person and mattresses saying when I grow up, i will make mattresses

Spindle is a realization of the mattress maker’s dream.

From a school drawing in 1st grade, Neal - Spindle's founder - knew he wanted to be a mattress maker. Neal grew up around people who grew up around mattresses. Mattress making is in his DNA. His dad was in the business, his great-uncle before that and his great-great uncle even before that. Things have changed a lot over the past 100 years when the mattress making began. From independent Mom & Pop stores to the biggest names in the mattress business — Neal’s been there and done that.

Spindle is built on a business model that goes beyond COGS (cost of goods sold) and profit margin. We’re micro-focused on one product. Our direct e-commerce approach cuts out overhead and middlemen. You buy from the maker and get a remarkable mattress with free shipping, price protections, and warranty programs that make sense. That natural mattress that you’ve been dreaming about for years is finally within reach.


An Old Fashioned Mattress Company

As 4th generation mattress makers, we provide candid answers to your questions and do our best to help you choose an appropriate mattress, even if that means you buy somewhere else. At the end of the day doing the right thing is much more rewarding than just moving mattresses out the door.


Why Latex?

A Natural Latex mattress like Spindle is traditionally thought of as the mattress maker’s mattress. It’s got a “mellow” feel and incredibly comfortable.

Plus, it’s healthier. No chemical flame retardants; no chlorinated or brominated solvents.

And, it's a proven product. Even our founder's grandparents slept on a natural latex mattress back in the 1950s.


We Listen

No one likes rules that don’t make sense, so at Spindle we try to keep things simple. We also realize there are exceptions to every rule.

If you think that any of our policies aren’t fair or shouldn’t apply to you, please give us a call. We’ll do our best to find a reasonable solution that works.

son on an iphone lying on the mattress while mother snuggles with him

A wooden wall with days of the month written on a piece of paper and attached with a pushpin

365 day money back guarantee.

The Spindle Natural Latex Mattress is not for everyone. No mattress is. Use our comfort calculator to see if we’re a good match.

Most people take to their Spindle when they first lie down. Others need more time. In fact, we encourage customers to take a good 60 days to get used to the mattress. Don’t rush it. Spindle’s unique design gives us options if we need to tweak your comfort. You have up to 365 days to determine if an all-latex mattress fits your needs. If we can’t get you comfortable we’ll refund your money. Every single cent. All you need to do is donate the mattress to charity.

Comfort Guarantee, Refund, and Comfort Life/Parts policies do not apply to purchases made through 3rd party marketplaces such as Wayfair, Amazon, Etsy and others. Please contact us with any questions.

Comfort guarantee

10 Year Warranty

Your Spindle mattress comes with a straightforward limited 10 year warranty. If the latex fails within the first 10 years we will replace it free of charge. We found that most 25 year warranties sounded impressive but provided little value or protection to the consumer. What good is a warranty if it ends up costing you more than it’s worth? Spindle’s unique modular design — paired with our innovative 25 year Comfort Renewal program — provides countless options for prolonging the life of your mattress. You get individualized flexibility at a price that makes sense.

BUILT TO LAST
A mother smiling and tickling her baby on a natural latex mattress covered in a white comforter
Spindle cut open to see inside the mattress showing 3 layers of natural latex and wool batting inside an organic cotton cover

25 Year Comfort Life Program

Even at Spindle’s sensible price point, quality mattresses are considered a big ticket item. There’s no reason in six, ten, or twelve years — whenever you decide it’s time — to spend thousands more dollars on a new mattress. Now you can leverage your investment in your Spindle. Our Comfort Life program lets you buy replacement parts for your Spindle at discounted rates so you can always have your mattress performing at near brand-spanking new condition. You don’t throw a good sofa away. You have it reupholstered. Now you can apply that same kind of “makes sense” thinking to your mattress.

RENEW | REUSE

60 Day Price Guarantee

Not sure if you want to buy a mattress? Worried that you’ll buy a mattress and find it on sale after you’ve already paid for it? When you buy from Spindle, we give you one less thing to worry about.

For up to 60 days from the date of purchase, if we lower our prices, we will refund you the difference between the new price and your purchase price.

So, lie down and enjoy your new mattress without worrying about that it might go on sale and you overpaid. When you buy from Spindle, you are getting the best deal out there.

Man lying on a latex mattress with arm sticking out from under the white and grey covers
A map of the United States of America inside of a book with a gold compass resting on one page

Free UPS Ground Shipping in the 48 states.

Remember when you had to pay for shipping? Those days are long gone.

Spindle offers free shipping for any latex mattress or mattress accessory anywhere in the contiguous 48 United States, excluding U.S. Military APO/FPO addresses and PO Boxes.

We ship to Alaska, Hawaii and Canada, but additional fees apply. Those fees will be seen in your shopping cart.

Free Shipping
Female in grey sweater with her hand on the bark of a tree

RESPONSIBLE BUSINESS PRACTICES

Our business should be a force for good.

We believe that:

 - We should help others in need by donating one mattress for every 10 Spindle mattresses sold.

 - Our business should be run as though people and the environment matter so we donate 10% of our profits to progressive organizations.

 - We are responsible for future generations and the environment so we plant one tree for every mattress sold

 - We are dependent on one another and education is a primary vehicle to help future generations succeed so Spindle offers annual scholarship to those enrolled or planning to attend an approved vocational or similar trade-related program.

Spindle mattress with colorful decorative pillows and a blue throw blanket in a bedroom with a fireplace

Got questions

Give us call. There's nothing like an old fashion conversation.

We're mattress geeks. We love talking about latex mattresses.

We're available by phone

Monday - Friday: 9AM - 430PM [Eastern]

We're here to help.

We try to respond with 24 hours. Please note that messages received late Friday through the weekend may not receive an answer until late Monday. Sorry for any inconvenience.  We look forward to assisting you.